Returns & Refunds Policy

When you buy our products/services, your purchase is covered by our 15-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. For refunds after 15 day period but no later than 30 days, We will issue you an exchange voucher for future buying and no refund will be entertained from us under any circumstances.

To request a return, simply contact us with your purchase details within seven (7) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service.

 
Customer Care
Chitih Sparkling Gems
27 Ground Floor, Nri Complex,
Greater Kailash IV,
New Delhi 110019
customer.support@chitihgems.com